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TKO’s Mark Shapiro addresses negative feedback to WWE ticket prices and creative direction

Aaron Rift

During an investors call, TKO COO Mark Shapiro addressed negative feedback from WWE fans. Here is what Shapiro had to say…

“We take any and all feedback, especially from our core fanbase, extremely seriously. High priority. We listen, we learn. At the same time, balancing the fan experience in the business of sports is never easy. Whether you’re talking ticket prices or commercial integration.” (quote courtesy of Wrestle Features)

Shapiro also said the following…

“As it relates to the creative, there will always be periodic fan dissatisfaction around creative execution, commercial load, and celebrity usage. We listen to all the feedback. We do not turn a deaf ear, but these are not new criticisms.” (quote courtesy of F4WOnline.com)

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