Technical issues for some Peacock users during the WWE Hell in a Cell 2021 Kickoff

During the first 15 minutes of the WWE Hell in a Cell Kickoff show, numerous Peacock users including myself were having issues accessing the live stream. Users would see an error message which stated “no more CDNs to cycle” accompanied by a graphic of the Shrek character Puss In Boots.

I’m unable to access the #WWEHIAC kickoff. Anybody else ever have this problem? I just tried a sports game live stream on @Peacock and it worked fine. #WWE pic.twitter.com/fUimvEPu8j

— Aaron Rift of NoDQ.com (@aaronrift) June 20, 2021

Peacock’s official Twitter account responded to a couple of users…

Thanks for reaching out, Adam. The live stream of Hell in a Cell is now available on Peacock! You can access the stream in the Live and Upcoming section of our app. If you are still unable to access the stream, please DM us with the full name, email, and ZIP Code on your account.

— Peacock (@peacockTV) June 21, 2021

Hi Keith! Thank you for reaching out. Please reboot your device and log back into the Peacock app. If the problem persists, please DM us your full name, email, device type, and model. We look forward to hearing from you.

— Peacock (@peacockTV) June 21, 2021